Last Updated: 06/06/2025
At KAYN , we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible, and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information : Name, email address, shipping address, and phone number.
- Payment Information : Credit card details or other payment method information provided during checkout.
- Order Information : Details about the products you purchase, including size, quantity, and order status.
- Technical Data : IP address, browser type, device information, and access times.
- Communication Data : Messages and correspondence between you and us via email, chat, or social media.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your order, updates, or important information related to KAYN.
- To improve our services and user experience.
- For marketing and promotional purposes, with your consent.
- To comply with legal obligations and protect our rights and the rights of others.
3. Legal Basis for Processing
We rely on the following legal bases under Moroccan law and international data protection standards:
- Your consent (e.g., for marketing communications).
- The performance of a contract (e.g., fulfilling your order).
- Our legitimate interests (e.g., improving customer service and security).
4. Data Sharing
We do not sell your personal information. We may share your data only in the following circumstances:
- With trusted third-party service providers (e.g., payment processors, shipping partners) who assist us in operating the site and serving you.
- When required by law or in response to valid legal requests.
- In the event of a business transfer, such as a merger or acquisition.
All third parties are required to handle your data in accordance with this Privacy Policy and applicable laws.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Under Moroccan law and international data protection principles, you have the following rights regarding your personal data:
- The right to access your data.
- The right to correct inaccurate data.
- The right to delete your data.
- The right to restrict processing .
- The right to object to the processing of your data.
- The right to data portability .
- The right to withdraw consent at any time.
You can exercise these rights by contacting us at official@kayn.ma .
7. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through our website or by email if you have provided us with your contact details.
10. Contact Us
If you have questions about this Privacy Policy or would like to exercise your rights, please contact us at:
📧 Email: hello@kayn.ma
📍 Azilal, Morocco
