Terms & Conditions

Last Updated: 06/06/2025

 

Welcome to the KAYN website and online store. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order or using our platform.

 

If you do not agree with these terms, please refrain from using our site or purchasing our products.

 

1. Acceptance of Terms

By browsing, registering, or making a purchase on this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions. If you are acting on behalf of a company or organization, you represent that you have the authority to bind it to these terms.

 

2. Eligibility

You must be at least 18 years old or the age of majority in your country to use our services. By using our website, you confirm that you meet this requirement.

 

3. Products and Services

  • We offer custom-made, on-demand clothing items (mainly oversized t-shirts) designed by youth-led Moroccan artists.
  • All products are made only after an order is placed and may take up to 5 business days to produce and ship.
  • Product descriptions, images, and pricing are accurate to the best of our knowledge, but we reserve the right to update or change them without prior notice.
 

4. Ordering Process

  • Orders are processed only when payment is received and confirmed.
  • You will receive a confirmation email once your order is placed.
  • Errors or incomplete orders may be canceled at our discretion.
 

5. Payment

  • We accept secure online payments via trusted platforms such as Momo, CIB, and other regional providers.
  • Prices are listed in Moroccan Dirham (MAD) unless otherwise stated.
  • We are not responsible for any delays or issues caused by third-party payment processors.
 

6. Shipping & Delivery

  • Shipping times vary depending on location and carrier. Estimated delivery time is provided at checkout.
  • We are not liable for delays caused by customs, weather, or other external factors beyond our control.
  • Lost or damaged packages should be reported within 7 days of the estimated delivery date.
 

7. Returns & Refunds

Please refer to our Return Policy for detailed information about returns, exchanges, and refunds.

 

8. Intellectual Property

All content on this website, including designs, text, graphics, logos, and images, is the property of KAYN and is protected by Moroccan and international copyright laws. Unauthorized use is strictly prohibited.

 

9. User Conduct

You agree not to:

  • Use our site for any illegal or unauthorized purpose.
  • Interfere with the operation of our site or attempt to gain unauthorized access.
  • Copy, modify, or distribute any part of our site without permission.
 

10. Limitation of Liability

KAYN shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the price paid for the product or service in question.

 

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Kingdom of Morocco , without regard to its conflict of law principles.

 

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated date. Continued use of our website after such changes constitutes acceptance of the new terms.

 

13. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us at:

 

📧 Email: hello@kayn.ma
📍Azilal, Morocco

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